Privacy Policy

We only grab what we need to do our job and communicate with you properly. This typically includes:

• Contact Details: Your name, email address, phone number, and mailing address when you reach out to us or fill out a form
• Project Info: Details about your project requirements, budget ranges, timelines - basically whatever you share with us during consultations
• Communication Records: Emails, phone call notes, meeting summaries - we keep track of our conversations so nothing falls through the cracks
• Website Usage Data: Standard stuff like IP addresses, browser type, pages visited, time spent on site. This helps us understand how people use our website
• Cookies: Small files that remember your preferences and help improve your browsing experience

We don't collect sensitive personal info unless it's directly relevant to a project you're working on with us.

We're not gonna sell your email to some random marketing list - that's just not how we roll. Here's what we actually do with your info:

• Project Work: To design, plan, and execute your architectural projects. Pretty straightforward.
• Communication: Responding to inquiries, sending project updates, sharing relevant info about our services
• Improve Our Services: Understanding what works and what doesn't so we can get better at what we do
• Legal Compliance: Sometimes we gotta keep records for regulatory or legal reasons - it's part of running a legitimate architectural practice
• Website Improvements: Making our site easier to use based on how people interact with it
• Occasional Updates: If you've opted in, we might send newsletters or updates about our work. You can opt out anytime though.

Bottom line: we use your info to provide you with excellent architectural services and maintain our professional relationship.

We don't just hand out your info like candy. Here's who might need access:

• Our Team: Obviously our architects, designers, and administrative staff need access to do their jobs
• Project Collaborators: Sometimes we work with engineers, contractors, or consultants on your project - they'll only get what's necessary
• Service Providers: Cloud storage companies, email services, accounting software - the tools we use to run our business. They're all under strict confidentiality agreements
• Legal Requirements: If we're legally required to disclose info (court orders, regulatory compliance, etc.), we'll do what's necessary
• Business Transfers: If our firm gets acquired or merged (not planning on it, but you never know), your info might be part of that transfer

We'll never sell, rent, or trade your personal information to third parties for their marketing purposes. That's a hard line for us.

We take security seriously because, honestly, we'd be pretty upset if someone mishandled our data too. Here's what we do:

• Encryption: Data transmitted to and from our website is encrypted using industry-standard SSL/TLS protocols
• Secure Storage: We use reputable cloud services with strong security measures and regular backups
• Access Controls: Only team members who actually need access to your info get it - we use password protection and multi-factor authentication
• Regular Updates: We keep our systems and software up-to-date to protect against known vulnerabilities
• Physical Security: Our office at 2845 Bloor Street West has controlled access - not just anyone can walk in and poke around

No system is 100% foolproof, but we're doing everything reasonable to protect your information.

It's your data, and you've got rights. Here's what you can do:

• Access: You can ask to see what personal info we have about you
• Correction: If something's wrong or outdated, let us know and we'll fix it
• Deletion: Want us to delete your info? We can do that, unless we're legally required to keep it (like for completed project records)
• Opt-Out: Don't want marketing emails? Click unsubscribe or let us know - no hard feelings
• Data Portability: You can request a copy of your data in a commonly used format
• Restrict Processing: In certain situations, you can ask us to limit how we use your info

To exercise any of these rights, just shoot us an email at studio@gildronalquinthos.info or call us at (416) 555-0147. We'll get back to you within a reasonable timeframe (usually within 30 days).

Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's the deal:

• Essential Cookies: These keep the site working properly. Can't really turn these off without breaking stuff.
• Analytics Cookies: Help us understand how people use our site so we can make it better. We use Google Analytics for this.
• Preference Cookies: Remember your settings and choices so you don't have to keep re-entering stuff

Most browsers let you control cookies through their settings. You can block or delete them, but it might affect how the site works for you. Your call.

We don't use cookies for targeted advertising or anything invasive like that.

We don't hoard data forever - that'd just be weird and unnecessary. Here's our approach:

• Active Projects: Throughout the project and for a reasonable period after completion to handle any follow-up questions
• Completed Projects: We keep project files for about 7-10 years, which is pretty standard in the architecture field and covers legal requirements
• Inquiries: If you reached out but didn't end up working with us, we'll typically keep that info for 2-3 years in case you circle back
• Marketing Contacts: Until you tell us to stop or it's been a really long time since we've heard from you

After these periods, we'll either delete or anonymize your data unless there's a specific legal reason to keep it longer.

We're based in Toronto, Canada, but some of the services we use might store data on servers in other countries. This is pretty common these days.

When your data is transferred internationally, we make sure it's protected according to Canadian privacy standards. The companies we work with are reputable and comply with international data protection regulations.

Canada has pretty solid privacy laws (PIPEDA), and we make sure anyone handling your data meets those standards, regardless of where they're located.

Our website might link to other sites - supplier websites, professional organizations, project documentation, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore.

We try to only link to reputable sites, but we can't control their privacy practices. It's worth checking out their privacy policies too if you're concerned.

We're not responsible for what happens on other websites - just giving you a heads up.

Things change - laws get updated, we might adopt new technologies, or improve our practices. When we update this policy, we'll change the "Last Updated" date at the top.

If there are major changes that significantly affect how we handle your data, we'll let you know directly via email or a prominent notice on our website.

We'd recommend checking back here occasionally, especially if you're an active client. Not the most exciting reading, but it's good to stay informed.

Our services aren't directed at children under 16, and we don't knowingly collect personal information from kids. If you're under 16, please have a parent or guardian contact us on your behalf.

If we somehow find out we've collected info from a child without proper parental consent, we'll delete it ASAP. Parents or guardians who think we might have info about their child can contact us directly.